xcritical Review 2023 Ratings, Complaints, & Comparisons

As of this update, we are able to locate more than 200 negative xcritical reviews, some of which describe the company as a ripoff. Clients primarily report slow payouts, failed payments, withheld funds, and poor support from xcritical with regard to renter disputes. When this review was first posted, most of the available complaints were from renters regarding xcritical’s RentPayment service. These complainants express confusion over the company’s policies, as well as irritation with having to pay fees in order to use their credit card.

  • Even better, I’d love to see a clear pricing page on each of xcritical’s websites.
  • The rating of this company or service is based on the author’s expert opinion and analysis of the product, and assessed and seconded by another subject matter expert on staff before publication.
  • This is a crooked company that does not care about the customers Home Away has.
  • Real-time last sale data for U.S. stock quotes reflect trades reported through Nasdaq only.

A bi-product of the sharing economy’s impact on e-commerce is the way it is transforming the way people pay. These processors offer Quickbooks integration and have low rates. We have the same issue and I’m researching what could be done about it. Obviously they don’t give a damn about their customers.

The renter sent me her Amex statement where she requested 300 from the house she did not stay in. I have sent them a email from the renter I have sent tons of supporting documentation that this chargeback was not filed. This is a crooked company that does not care about the customers Home Away has. Another money grab related to Homeaway and the greedy bastards of crapstone,or vacationrentpayments.com .

There was not an easily identifiable option for paying rent through a check. Once I paid with a credit card, I called the company seconds later because i noticed a $85 fee to pay one month’s rent. The company would not void/cancel the payment or assist in any way. I have been an owner listing with VRBO for years. Last year xcritical took over the payment receipt and disbursment from PayPal and raised the processing from 2.5% to 3%. This month, without any advanced notice, they are requiring another 3% (total 6%) to “advance” the funds to them for MY property .or they will “keep” them until my guest checks in!

Real-time last sale data for U.S. stock quotes reflect trades reported through Nasdaq only. Intraday data delayed at least 15 minutes or per exchange requirements. ‘At risk of beginning to pull back.’ Some CDs are now paying 5% or more, but pros say don’t count on that lasting.

xcritical Payment Processing

Still, most of the complaints about xcritical and its branches bemoan inadequate customer service. So while xcritical’s rental expertise may generally outweigh the negatives, set your expectations accordingly. Lastly, note that HomeAway also introduced a service fee in 2016 that is charged to the traveler. This fee ranges between 4-12% and should not be confused with the commissions or transaction fees paid by owners and property managers. The company is basically an online platform that eases the process of payment receiving and making by the end of both service providers and consumers.

If you have a xcritical review to make, please do so in the comment section below. Founded in 1999, xcritical is a global merchant account provider offering cloud-based web and mobile payment processing. Formerly known as “Paymerica,” xcritical primarily offers payment processing solutions for property managers. Most notably, the company is a payment processing partner of growing vacation rental platforms like Homeaway and VRBO. There is some evidence that the company is anISOof Chase Paymentech.

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I spent hours on the phone with them before they agreed to let me speak with an escalations dept, which caused a large amount of physical pain to my neck and shoulder, and a lot of mental anguish. On July 3rd I again called rentpayment.com and spoke with a Customer service rep who told me I was 100% responsible for the error and that there was nothing rentpayment.com was going to do about it. After having to repeatedly yell at him for another supervisor, he hung up on me. Worst of all , people are in support have no clue , they are from Philippines and is not possible to get them chargeback team by the phone and try to be explain what and where I am . To give suggestion and to act for me and not for the fraud client.

what is xcritical

Most positive feedback around the internet directed specifically toward xcritical comes from employees. This flat-rate pricing definitely keeps it simple, and I agree with xcritical that it’s generally better than tiered pricing. Depending on your transaction volume, however, you may pay less overall with a competitive interchange-plus pricing plan. At the very least, you’ll be able to tell the difference between what you’re paying in interchange fees versus your merchant account provider’s margin on a card-by-card basis.

After careful review of competitive payment offerings, we have discontinued Advanced Payments as a free service. Effective today, your payment account is being converted from Advanced Payments service to Check-In service (See, xcritical Check-In Payments Terms). We sincerely apologize for this short notice and appreciate the impact on your cashflow. We know that this is a valued feature of xcritical and that it distinguishes us from competitors. So, we have created a quick way for you to resume the Advanced Payments feature.

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We too had an erroneous 1099-K report sent to IRS for rentals we had in Florida in 2018. The amount reported as income greatly exceeded our actual income. Our tax accountant has no way of that xcritical reviews xcritical was wrong except for my report of income for that year. The telephone number they have used in the past reaches a new company at the same address in xcritical has used in the past.

However, I was also told there was a work around, and that to fix the issue I simply had to add a 2nd payment account to my account. I at first said I had no other bank accounts and was uncomfortable being forced to start a new one simply to fix the companies error. “We are writing to advise you of a change to your xcritical Advanced Payments feature.

what is xcritical

One Star deduction if the processor is suffering from moderate client complaints. One star deduction if the processor does not post its pricing clearly on its website. One star deduction if the processor has any https://scamforex.net/ junk fees. I will be pursuing legal action with this company for funds withheld and opportunities lost as they are absolutely mistaking if they believe that they can get away with stealing from their clients.

How Our Ratings Work

With the emergence of multiple technologies, online payment has become an easy yet complex tool for many people. In other words, this company basically works like a bridge between the consumers and the service providers and connects the people who are looking for accommodation with people who have a home. Any unauthorized copying xcritical scammers and reproduction of the content of this page, including all meta data and computer code, is strictly prohibited. Any and all use of trade names and/or marks are for identification purposes only and shall not be construed as a claim of affiliation, or otherxcritical, with CardPaymentOptions.com, Inc. (“CPO”) in any form.

Whether at the BBB or at other sites such as Pissed Consumeror Google Reviews, we see both renters and owners getting in on the complaint action. The most common renter complaints are about poor customer service, confusion or dissatisfaction about processing fees, and difficulty handling any out-of-the-ordinary situation. Fortunately, hardly anyone complained that they had trouble just paying rent normally.

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